When will my gift arrive?+-

You can expect your gift to arrive within 1 week of placing your order. A lot of times, sooner. We like to be speedy!

Do you offer corporate gifting services or volume gifting?+-

Absolutely! Minny & Paul works one-on-one with businesses to design and develop gifts that will leave a lasting impression on your clients and colleagues. For more information, check out our Business Gifting page or get in touch with us at hello@minnyandpaul.com.

Do you ship internationally?+-

For large volume orders (over 50) we do offer international shipping. Get in touch at hello@minnyandpaul.com to learn more.

Does the title of the gift box go anywhere on or in the box?+-

No. This is intentional in case you love a gift but don't think the name matches with the occasion or reason for gifting.

Can I send gifts to multiple addresses in the same order?+-

Absolutely! Our Multi Ship tool at checkout makes it easy to send multiple gifts to various addresses. For orders of 10 or more, please reach out at hello@minnyandpaul.com.

How do I redeem my giftcard?+-

As the gift card recipient, you will have received by email a unique code. You will then enter this code at checkout into "gift or discount code" to subtract the gift card value from their order total.

What if our recipient has an allergy or another concern?+-

In the Special Instructions section on the checkout page, tell us if you know of an allergy or have any other concerns. Or send us an email before your order. We will do our best to accommodate.

Please note that while we have taken the time to test and experience all of the products featured in every Minny & Paul gift, we cannot be held responsible for any issue the consumer may have with any given product, including but not limited to, allergic reactions or food-borne illness.

What happens to a delivery when the recipient isn't there to recieve it?+-

If the recipient is not available to receive their delivery, the gift will be left at the delivery location. Minny & Paul cannot be held liable for theft or damage of the gift, if the intended recipient is unavailable to receive their delivery.

What is your return policy?+-

All sales are final.

What is your COVID safety policy?+-

The safety of our team and our customers is extremely important to us. Our team is diligently following all safety recommendations and requirements outlined by the Minnesota Department of Health and CDC. Our Pack Team members wear masks at all times while in our studio, plus practice frequent hand washing and sanitizing throughout their shift. Any team member that experiences symptoms related to COVID-19 is required to stay home and receive a negative test before returning to work. According to the CDC FAQ page, it is extremely unlikely that you could become infected with COVID-19 from mail deliveries, though rest assured that we are taking every precaution possible regardless.

What if my business is tax exempt and I want to place an order?+-

If you are tax exempt and need to purchase from our online store, reachout to hello@minnyandpaul.comand we will get you set up for purchasing both now and in the future.

Will you hold my gifts to ship out in time for the holidays?+-

Yes! Select "Hold for Holidays" at checkout and we will hang on to your gifts and ship on December 19th just in time for the holidays.